32 fl oz Elderberry Extract: Family Size Bottle

Domestic Shipping Policy

Shipment Processing Time

• All orders are processed within 1-2 business days.

• Orders are not shipped or delivered on weekends or holidays.

• If we experience a high volume of orders, shipments may be delayed by a few days.

• Please allow additional days in transit for delivery.

• If there is a significant delay in the shipment of your order, we will contact you via email or by telephone.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Overnight delivery is only available for orders with delivery addresses within the continental United States.

• Delivery delays can occasionally occur.

Shipment to P.O. Boxes or APO/FPO Addresses:

• The Fairy’s Elderberry only ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

• You will receive an Order and Shipment Confirmation email once your order has been placed & shipped.

• The email will contain your tracking number(s).

• The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

• The Fairy’s Elderberry is not responsible for any customs and taxes applied to your order.

• All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

• If you received your damaged order, please contact us to file a claim.

• Please save all packaging materials and damaged goods before filing a claim.

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International Shipping Policy

• We currently do not ship outside the U.S. at this time.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

• You have 7 days from the date of purchase to request a return.

• To be eligible for a return, the item must be unopened, in the same condition that you received it, and in the original packaging.

• Please include your order number and a description of the reason for the return.

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Refunds:

• Once your return is approved, we will initiate a refund to your original method of payment.

• Refunds may take several business days to appear in your account, depending on your payment provider's policies.

Exchanges:

• If you received a damaged or defective item, we're happy to exchange it for the same item or a similar one of equal value. Please contact us within 7 days of receiving the item to initiate an exchange.

Contact Us:

If you have any questions about our return and refund policy, or if you would like to initiate a return or exchange, please contact us at hello@paristheelderberyfairy.com

Please Note:

• We do not offer returns or refunds on opened products.

• Shipping costs for returns are the responsibility of the customer, unless the return is due to a mistake on our part.

Thank you for choosing The Fairy's Elderberry Co. for your wellness journey!